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Zapier makes it easy to integrate Salesforce with Shopify - no code necessary. See how you can get setup in minutes.

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Salesforce
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Salesforce
1. Choose trigger event
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Shopify
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Shopify
2. Choose action
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1. Select the event
Setup
Test
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Salesforce
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Case Attachment" from Salesforce.

Add your action

An action happens after the trigger—such as "Add Line Item to Order" in Shopify.

You’re connected!

Zapier seamlessly connects Salesforce and Shopify, automating your workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Salesforce + Shopify integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Salesforce and Shopify

How do I connect Salesforce with Shopify?

You can connect Salesforce with Shopify by using our integration platform. First, you'll need to select Salesforce and Shopify as your applications. Then, authenticate both apps on our platform. You can create workflows that include triggers like 'New Customer' in Shopify and actions like 'Create a Lead' in Salesforce.

What triggers are available for Salesforce and Shopify integrations?

Some of the key triggers you can use in our platform include 'New Order' and 'Updated Product' in Shopify as well as 'New Opportunity' or 'Updated Contact' in Salesforce. These allow you to automate workflows based on specific events within each application.

Can I automate synchronization of customer data between the two platforms?

Yes, you can automate the synchronization of customer data between Salesforce and Shopify. Use triggers such as when a new customer is created or updated in Shopify, and then set your action to update or create a contact in Salesforce accordingly.

What actions can I perform with this integration?

Actions you can perform through our integration include creating or updating customers, orders, leads, contacts, and more. For instance, when an order is fulfilled in Shopify, you may choose an action to update the order status or log this information into your Salesforce account as well.

Is it possible to customize workflows for different departments?

Absolutely! Our integration allows you to tailor workflows specific to departmental needs—whether it's sales focusing on lead generation from Shopify orders or operations tracking fulfilment details into Salesforce records.

How frequently does data sync between Salesforce and Shopify?

We provide options for both real-time syncing and scheduled sync intervals depending on your plan's features. You could set up immediate updates that reflect changes instantly or scheduled updates like hourly syncing based on triggers including new deals or customer signups.

Do I need technical expertise to set up this integration?

Not at all! While having some knowledge might be helpful, our user-friendly interface guides you through each step from selecting triggers and actions to activating your workflow automation without needing extensive technical skills.

Practical ways you can use Salesforce and Shopify

Automated performance reporting

Simplify performance insights for business owners by automatically generating and sending reports on financials, sales, and operations.

Business Owner
IT helpdesk ticket automation

Streamline IT support by automatically routing tickets to the appropriate technicians based on issue type or priority.

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Automated email campaign scheduling

Improve marketing efficiency by automating the scheduling and deployment of email campaigns based on segmented audiences and triggers.

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Salesforce triggers, actions, and search
    New Case Attachment

    Triggers when a new Attachment is added to a case.

    Trigger
    Polling
    Try It
    • History Object
      Required
    Trigger
    Polling
    Try It
    • Salesforce Object
      Required
    Trigger
    Polling
    Try It
    • Salesforce Object
      Required
    • Record (Optional)
    Trigger
    Polling
    Try It
  • Salesforce triggers, actions, and search
    New Outbound Message

    Triggers when a new outbound message is received in Salesforce.

    Trigger
    Instant
    Try It
    • Disclaimer
    • Salesforce Object
      Required
    Trigger
    Polling
    Try It

Learn how to automate Salesforce on the Zapier blog

Learn how to automate Shopify on the Zapier blog

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About Salesforce
Salesforce is a leading enterprise customer relationship manager (CRM) application.
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About Shopify
Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
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