Skip to content

Connect Campaign Monitor and Microsoft Dynamics 365 CRM to unlock the power of automation

  • No credit card required
  • Free forever for core features
  • 14-day trial for premium features and apps
Choose a Trigger
Choose an Action
Google Logo Start with Google for free

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Campaign Monitor with Microsoft Dynamics 365 CRM - no code necessary. See how you can get setup in minutes.

100%
Help
Campaign Monitor logo
Campaign Monitor
Campaign Monitor logo
Campaign Monitor
1. Choose trigger event
Microsoft Dynamics 365 CRM logo
Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM logo
Microsoft Dynamics 365 CRM
2. Choose action
Campaign Monitor logo
1. Select the event
Setup
Test
Campaign Monitor logo
Campaign Monitor
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Bounce" from Campaign Monitor.

Add your action

An action happens after the trigger—such as "Create Account" in Microsoft Dynamics 365 CRM.

You’re connected!

Zapier seamlessly connects Campaign Monitor and Microsoft Dynamics 365 CRM, automating your workflow.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Best Est. ROI - Winter 2024
G2 Badge - Best Results - Winter 2024
G2 Badge - Most Implementable - Winter 2024
G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Campaign Monitor to Microsoft Dynamics 365 CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Illustration of AI enhancing Zapier workflows with automation and app integrations.

Frequently Asked Questions about Campaign Monitor + Microsoft Dynamics 365 CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Campaign Monitor and Microsoft Dynamics 365 CRM

How do I set up the integration between Campaign Monitor and Microsoft Dynamics 365 CRM?

To set up the integration between Campaign Monitor and Microsoft Dynamics 365 CRM, you'll need to use a connector tool like Zapier. Start by authenticating both your Campaign Monitor and Microsoft Dynamics 365 CRM accounts in Zapier. Next, you create a zap by choosing a trigger event from Microsoft Dynamics, such as 'New Contact' or 'Updated Opportunity.' Then, map this trigger to an action in Campaign Monitor, like 'Add Subscriber' or 'Update Subscriber.' Our system will prompt you step-by-step through the process.

What triggers are available for Campaign Monitor in this integration?

In our integration with Microsoft Dynamics 365 CRM, Campaign Monitor offers triggers such as 'New Subscriber,' 'Subscriber Updated,' and other events that signal changes within subscriber lists. You can automate actions based on these events, like updating records in the CRM whenever there’s activity on your subscriber list.

Can I update a contact in Microsoft Dynamics 365 CRM when someone unsubscribes from a mailing list?

Yes, by using our platform, you can set a trigger for when someone unsubscribes from a mailing list in Campaign Monitor. This can be used to execute an action that updates their status or record as "Unsubscribed" within your Microsoft Dynamics 365 CRM system.

Is it possible to add new subscribers automatically into Campaign Monitor when new contacts are added in Dynamics 365?

Absolutely. You can configure our integration to automatically add new subscribers to a specific list in Campaign Monitor whenever new contacts are created in Microsoft Dynamics 365 CRM. This involves setting the trigger as 'New Contact' from Microsoft Dynamics and mapping it to an 'Add Subscriber' action in Campaign Monitor.

What actions can I perform in Microsoft Dynamics 365 based on campaign activity?

You can automate updates in Microsoft Dynamics 365 based on various campaign activities tracked by Campaign Monitor. For instance, actions such as changing lead status, updating opportunity stages, or sending automated follow-ups can be triggered by events like emails sent, open rates achieved or click-through events within campaigns.

Do I need technical skills to integrate these two platforms?

No advanced technical skills are needed for integrating these platforms since our solution offers a user-friendly interface that guides you through connecting triggers from Microsoft Dynamics with actions in Campaign Monitor—or vice versa—using simple drag-and-drop functionalities.

How often do automated tasks run between these integrations?

The frequency of automation tasks depends on how you've configured them during setup. Typically, triggers and actions sync at intervals ranging from minutes to hourly batches depending on system demand and task load limits imposed by both applications involved.

Connect Campaign Monitor and Microsoft Dynamics 365 CRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Client Account
      Required
    • Campaign
      Required
    Trigger
    Polling
    Try It
  • Campaign Monitor triggers, actions, and search
    New Client

    Triggers when a client is added to Campaign Monitor.

    Trigger
    Polling
    Try It
    • Client Account
      Required
    • Campaign
      Required
    Trigger
    Polling
    Try It
    • Client Account
      Required
    Trigger
    Polling
    Try It
    • Client Account
      Required
    • Campaign
      Required
    Trigger
    Polling
    Try It
    • Client Account
      Required
    Trigger
    Polling
    Try It
    • List ID
      Required
    • Client Account
      Required
    Trigger
    Polling
    Try It
    • List ID
      Required
    • Client Account
      Required
    Trigger
    Polling
    Try It

Learn how to automate Campaign Monitor on the Zapier blog

Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog

campaign-monitor logo
About Campaign Monitor
Campaign Monitor is an email marketing tool built for designers. Campaign Monitor makes it easy to send beautiful emails, manage lists and subscribers, and track the results of your campaigns.
Related categories
Similar apps
Mailchimp integrationsMailchimp integrations
Mailchimp
Email Newsletters
AWeber integrationsAWeber integrations
AWeber
Email Newsletters
GetResponse integrationsGetResponse integrations
GetResponse
Marketing Automation
microsoft-dynamics-crm logo
About Microsoft Dynamics 365 CRM
Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
Related categories
Similar apps
Pipedrive integrationsPipedrive integrations
Pipedrive
CRM (Customer Relationship Management)
Insightly integrationsInsightly integrations
Insightly
CRM (Customer Relationship Management)
Zapier Interfaces integrationsZapier Interfaces integrations
Zapier Interfaces
App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

Connect Campaign Monitor to Microsoft Dynamics 365 CRM on the world's largest no-code automation platform

Google Logo Sign up with Google
OSZAR »