Connect Manychat and Zendesk to unlock the power of automation

To integrate Manychat with Zendesk, you'll need to use a service like Zapier that supports both platforms. We provide triggers for new subscribers or messages in Manychat, and can perform actions such as creating a ticket or updating a user in Zendesk.

Yes, by creating a Zap, you can automatically generate Zendesk tickets from interactions in Manychat. Use the trigger when a subscriber sends a message in Manychat and an action to create a new ticket in Zendesk.

The available triggers for integrating Manychat with Zendesk include new subscriber, subscriber tag added, and new message in Manychat. These triggers allow us to initiate various actions in Zendesk based on user interactions.

You can update existing users in Zendesk with data from Manychat by setting up an action through Zapier. After selecting the appropriate trigger from Manychat, choose the 'Update User' action for your Zap to sync information.

If your data isn't syncing correctly, ensure that your triggers and actions are set up properly within our platform. Verify that all necessary fields are mapped accurately and consult our support documentation if discrepancies persist.

Yes, you can tag subscribers in Manychat according to their responses received via Zendesk. Configure the appropriate trigger when a certain type of response is received and use actions to update subscriber tags accordingly.

Absolutely! You can customize what information from your chats is sent over to create detailed tickets by using specific fields within our platform as part of the ticket creation process.