Connect LiveChat and Google Sheets to unlock the power of automation
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Set up your first integration
Quickly connect LiveChat to Google Sheets with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate LiveChat with Google Sheets - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Chat Changed" from LiveChat.
Add your action
An action happens after the trigger—such as "Create Spreadsheet Column" in Google Sheets.
You’re connected!
Zapier seamlessly connects LiveChat and Google Sheets, automating your workflow.
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Frequently Asked Questions about LiveChat + Google Sheets integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with LiveChat and Google Sheets
How do I start integrating LiveChat with Google Sheets?
To start integrating LiveChat with Google Sheets, first connect both accounts through our platform. Choose LiveChat as your trigger app and Google Sheets as your action app. Follow the prompts to set specific actions, like adding chat data to a spreadsheet.
What kind of data can be sent from LiveChat to Google Sheets?
You can send various data from LiveChat to Google Sheets, including chat transcripts, visitor details, and timestamps. Set triggers in LiveChat to automatically update a row in your spreadsheet each time this data is collected.
Is it possible to create a new row in Google Sheets for each new chat on LiveChat?
Yes, it's possible by setting the 'New Chat' trigger in LiveChat that will prompt an action in Google Sheets to add a new row for each chat session.
Can I update existing rows in my Google Sheet based on LiveChat interactions?
Absolutely! Use a matching identifier between your Google Sheets and LiveChat data, such as an email address or visitor ID. Set up the integration so that whenever an interaction occurs, it updates the respective row.
Are there any limits on the number of chats I can log into my Google Sheet?
While our system can handle large volumes of data, remember that Google Sheets has its own limit—5 million cells per spreadsheet. Consider segmenting your data if you approach this limit.
How often does the integration between LiveChat and Google Sheets sync data?
Our system allows you to configure the frequency of updates according to your needs. You can choose real-time syncing or set intervals depending on the volume of data and urgency needed.
Do I need coding skills to integrate LiveChat with Google Sheets using your platform?
Not at all! Our integration process is designed for anyone without coding skills. Follow straightforward step-by-step instructions on our dashboard to connect and automate workflows seamlessly.
Practical ways you can use LiveChat and Google Sheets
Track ended chats in Google Sheets.
When a chat ends in LiveChat, Zapier adds the conversation details to a Google Sheets document. This provides business owners with a centralized record of interactions for analysis, follow-up, or identifying areas of improvement.
Business Owner
Sync visitor queue data for analysis.
Zapier tracks when visitors enter the queue in LiveChat and updates a Google Sheets spreadsheet with the data. This helps the IT team analyze queue bottlenecks or performance trends for optimizing website chat operations.
ITLog chat inquiries into Google Sheets.
When a new chat starts in LiveChat, Zapier automatically logs the chat details in a designated Google Sheets spreadsheet. This keeps marketing teams updated on real-time customer interactions and helps track inquiries for trends or campaign performance.
Marketing & Marketing OpsSupported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Chat Changed
Triggers when the tag list for a particular chat was changed.
Try ItTriggerInstant - New Chat
Triggers when the chat is started.
Try ItTriggerInstant - New Visitor in Queue
Triggers when a visitor enters queue.
Try ItTriggerInstant - No_team_drive
- SpreadsheetRequired
- WorksheetRequired
Try ItTriggerInstant
- Finished Chat
Triggers when the chat is ended.
Try ItTriggerInstant - New Ticket
Triggers when the ticket is created.
Try ItTriggerInstant - Drive
- SpreadsheetRequired
- WorksheetRequired
Try ItTriggerPolling- Drive
Try ItTriggerPolling
