Fireflies.ai + Zendesk
Create new Zendesk tickets from new Fireflies.ai meetings
Efficiently manage your meetings with this workflow that starts as a new meeting is scheduled in Fireflies.ai, immediately creating a ticket in Zendesk. This helps keep track of discussions, important tasks and ideas, ensuring you provide seamless customer support while making your team more productive. No need to manually shift between the two platforms, saving you valuable time and energy.
Efficiently manage your meetings with this workflow that starts as a new meeting is scheduled in Fireflies.ai, immediately creating a ticket in Zendesk. This helps keep track of discussions, important tasks and ideas, ensuring you provide seamless customer support while making your team more productive. No need to manually shift between the two platforms, saving you valuable time and energy.
- When this happens...New Meeting
Triggers when a new meeting with transcripts is created.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Transcript Format
Include Speaker Names
Include Timestamps
Notes List Format
Custom Topics to Include
Try ItTranscript Format
Include Speaker Names
Include Timestamps
Notes List Format
Custom Topics to Include
Meeting Title
Date
Host Email
Participant Email
Transcript Format
Include Speaker Names
Include Timestamps
Notes List Format
Custom Topics to Include
TagsRequired
Try It
