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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Item" from Craft.

Add your action

An action happens after the trigger—such as "Add Attachment to Issue" in Jira Software Cloud.

You’re connected!

Zapier seamlessly connects Craft and Jira Software Cloud, automating your workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

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Connect Craft and Jira Software Cloud to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Item Type
- Product
  Required
Trigger
Polling
Try It
- Project
- Status
Trigger
Polling
Try It
- Project
- Status
Trigger
Polling
Try It
- Issue
  Required
- Comment
  Required
Action
Write
- Issue
  Required
- User
Action
Write

- Issue
  Required
- Project
- Board
  Required
- Sprint
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Summary
- Key
Action
Search
- Key
Action
Search
- Keyword
  Required
Action
Search

- Product
  Required
- Item
  Required
- Item Type
- Sprint
- Version
- Title
  Required
- Epic
- Description
- Source
- Source ID
- Priority
- Team
- Person
- Column
- Estimation Value
- Time Spent Value
- Images Url
- Attaches Url
- Effort
- User Value
- Story Points
- Kano
- Labels
- Is Released
Action
Write
- JQL
- Order_by
Trigger
Polling
Try It
- Issue
  Required
- Attachment
  Required
Action
Write
- First Issue
  Required
- Link Type
  Required
- Second Issue
  Required
Action
Write
- Format_info
- Project
Action
Write
- Format_info
- Issue
  Required
- Status
Action
Write
- Project
- Name
  Required
Action
Search
- JQL
Action
Search
- Search by Parameter
  Required
Action
Search
- Summary
- Key
- Format_info
- Project
Action
Search or write

Learn how to automate Jira Software Cloud on the Zapier blog

About Craft

Craft is a single and collaborative place for product managers to work.

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Related categories

Product Management

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.

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